Returns & Exchanges

At HWBT, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund is handled with speed and care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package the Items

  Securely place the items in their original packaging, ensuring all labels and hangtags remain attached and the garment is in its original condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand over your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.